Terms & Conditions

The website www.punehandmadepapers.com ("Site") reserves the right to modify these terms and conditions (T&Cs) and update the nature of our relationship at any time without prior notice. It is the responsibility of users to periodically review these T&Cs, as continued use of the Site constitutes acceptance of any changes, whether reviewed or not. If you disagree with the terms, please discontinue use of the Site.

Intellectual Property Rights

This Site is managed by Team Pune Handmade Papers. All materials, including images, illustrations, and products, are protected by copyrights and trademarks owned by Pune Handmade Papers. All rights to the logo, name, designs, and products are reserved.

Account and Registration Responsibilities

"Your Information" includes any details you provide during registration, purchasing, feedback, or email exchanges. We protect this information per our Privacy Policy. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Pune Handmade Papers will not be liable for any loss resulting from failure to protect your account or password.

Additionally, you agree to: Provide accurate, complete, and current information when requested during registration.

Cookies Policy

To shop online, your browser must accept cookies. While some have privacy concerns about cookies, they cannot be used to personally identify you. For more independent information about cookies, please consult resources available online.

Product Information and Pricing

We strive to present accurate, error-free information on our website. However, errors may occur, and we cannot guarantee the complete accuracy of product descriptions or content. Prices displayed on product pages are current and may differ from prices shown when items are first added to the cart.

Payment Details

You agree to provide accurate and lawful payment information. Only payment cards you own may be used for transactions. Your card details are protected and not shared with third parties unless required for fraud verification, legal purposes, or compliance. Pune Handmade Papers is not liable for any fraud or damages arising from card usage. In cases where transactions are declined, any liability due to authorization issues lies with you, not with us.

User Agreement

By using the Site, you agree to the following:
• Non-delivery due to incorrect information provided by you may result in additional delivery fees, which Pune Handmade Papers may collect from you.
• We reserve the right to verify the information provided. If inaccurate information is found, we may deny access to the Site without prior notice.
• You are responsible for ensuring the accuracy of the delivery address and verifying product details before purchase.
• You will not use the Site for activities such as spreading unlawful, harassing, or offensive material; unauthorized access; copyright violations; or any other prohibited actions.

Objectionable Content

You understand that by using this Site, you may encounter content that some may find offensive. By using the Site, you accept that Pune Handmade Papers and its affiliates are not liable for such content to the fullest extent permitted by law.

Payment Services and Authorization

We are not responsible for any loss or damage arising from declined authorization for any transaction if the cardholder exceeds their limit.

User Account Information

Pune Handmade Papers respects user privacy and follows our Privacy Policy in handling personal information, sharing only necessary details with trusted partners for order fulfillment. Users are responsible for maintaining the confidentiality of their accounts. We reserve the right to suspend or cancel accounts with inaccurate or malicious data.

Shipping Information

All orders are shipped from Pune, Maharashtra. Delivery times may vary due to factors beyond our control, such as weather or local disturbances. Please provide a delivery address where someone will be available to sign for the package. Our courier partner will contact you if necessary to ensure safe delivery.

We aim to display product colors as accurately as possible, though actual colors may vary due to monitor settings.

Refund Policy

Pune Handmade Papers is not responsible for damages once a product is delivered. Returns are not accepted once an order is delivered and accepted.

Exchange Policy

Exchanges are available only for items with manufacturing defects or damages. To request an exchange, please email us at punehandmadepapers@gmail.com. Our team will inspect the item and proceed with the exchange if eligible.

Cancellation Policy

Orders cannot be canceled or refunded once placed.

For further assistance, please contact us at punehandmadepapers@gmail.com.