Privacy Policy

At Pune Handmade Papers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from www.punehandmadepapers.com (“Site”). By using our Site, you consent to the practices described in this policy. If you do not agree to this policy, please do not use our Site.

1. Information We Collect We collect information to provide better services to all our users. The types of information we collect include:

• Personal Information: When you create an account, place an order, or sign up for our newsletters, we may collect personal information such as your name, email address, shipping address, and phone number.
• Payment Information: When you make a purchase, we collect your payment details, such as credit or debit card information. This information is processed securely by our payment processing partner and is not stored on our servers.
• Device and Browsing Information: We may automatically collect information about your device, such as your IP address, browser type, referring URL, and activity on the Site, to enhance user experience and prevent fraud.

2. How We Use Your Information

We use your information to improve your experience on our Site and fulfill our obligations to you. Specifically, we may use your information to:

• Process and fulfill your orders, including shipping and handling.
• Communicate with you regarding your orders, updates, and promotional offers.
• Improve and personalize your experience on our Site.
• Analyze and understand customer behavior and preferences to enhance our products and services.
• Comply with legal obligations and protect our Site and users from fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:
• Service Providers: Trusted third-party service providers who assist us in operating our Site, fulfilling orders, or providing related services, such as payment processors and shipping partners.
• Legal Compliance: If required by law, or if we believe in good faith that disclosure is necessary to comply with legal obligations or protect our rights, we may share your information with government authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide essential site functionality. Cookies help us recognize you when you return to our Site, track your preferences, and deliver relevant advertising. If you prefer, you can adjust your browser settings to block cookies, but this may impact your ability to use certain features of our Site.

5. Security

We take your privacy seriously and implement industry-standard security measures to protect your information from unauthorized access, loss, or alteration. All sensitive information, such as payment details, is encrypted and stored securely.
Despite our best efforts, no online data transmission or storage method is entirely secure. We encourage you to take steps to protect your information, such as using strong passwords and not sharing your account credentials.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Rectification: Request corrections to any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Objection and Restriction: Object to our processing of your personal information or request that we restrict processing.
• Data Portability: Request that we transfer your information to a third party of your choice. To exercise any of these rights, please contact us at info@punehandmadepapers.com

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or services. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us at: Email: punehandmadepapers@gmail.com or info@punehandmadepapers.com Address: PUNE HANDMADE PAPERS, KB JOSHI PATH, SHIVAJINAGAR, PUNE, MAHARASHTRA 411005, Contact No. +91 7888003173

This Privacy Policy is designed to provide transparency into how we handle your personal data. We are committed to safeguarding your privacy and creating a secure and enjoyable experience for you on our Site.